Customer Academy

# Customer Academy

Self-paced, built on `` and ``
. Written for the end customer, not a dealer/engineer.

## Module 1: Buying Guide

Compare real specs (never price, never a "best" ranking) via ``.
Category pages: ``, ``, ``, ``,
``.

## Module 2: Upgrade Guide

PENDING VERIFICATION — no verified upgrade-path data exists for 49/52 SKUs. If you already own a Freude
product and want to add another, check with your dealer rather than assuming compatibility.

## Module 3: FAQ

52 SKUs x 20 real Q&A: `` (`consumerFaq` bucket). Manual-verified FAQ for
FP-8A/FP-12A: ``.

## Module 4: What to expect (installation)

Real expectations only for FP-8A, FP-12A, FX-4 — see `` (this pass). For
all other SKUs: PENDING VERIFICATION; a certified installer should set expectations at time of purchase.

## Module 5: Maintenance

PENDING VERIFICATION — no maintenance/care document exists anywhere in this project for any product
category.

## Module 6: Common mistakes (real, from FX-4 manual)

- Mixing up speaker (+) and leads (causes weak bass / no stereo sound).
- Overloading speakers (causes distortion, and can trip the protection circuit).
- Using a lower-impedance speaker than rated in bridged mode (FX-4 requires 4-8Ω bridged, not
 2Ω).

These 3 are the only real, documented customer-facing "common mistakes" in this project (all
FX-4-sourced) — do not extrapolate them to other products without verification.

## What this Academy will NOT tell you

- Price of any product (PENDING VERIFICATION — 0/52 SKUs, by design)
- Warranty duration (PENDING VERIFICATION — no real policy confirmed to exist)
- Whether a specific product "is made for" your specific car (PENDING VERIFICATION for all 49 vehicle
 trims covered by this project; **0 data for BMW**)